We’re seeking an innovative Product Manager for our Content Platform to reimagine how Udacity creates, launches and maintains learning content at scale.

In this role, you’ll lead the development of the content platform that powers every step of our content lifecycle: from authoring to program assembly, publishing, and in-classroom delivery. You’ll work closely with our content developers, external authors and engineers to build an intuitive, AI-enhanced platform that makes creating high-quality, personalized, and globally scalable learning content faster, easier, and smarter.

This is a deeply technical and impact-driven platform role: you'll design and enable intelligent workflows that embed AI and automation into every step, to rapidly develop the building blocks that make up our programs. Think: AI-assisted slide creation, smart authoring Copilot, and integrations with leading AI video software. You will also drive development of Workspaces, Udacity’s embedded coding environments, troubleshooting learner-facing issues that can be product, platform or code file related, and proposing innovative solutions to enable learners to unblock themselves self-service.

Your work will directly shape how our internal teams operate and how fast we can build and adapt content to meet the needs of learners and enterprise clients. If you thrive at the intersection of AI and creative tooling, and you get excited about designing platforms that empower others to do their best work—this is your chance to lead from the center of Udacity’s content transformation.

What You’ll Do

• Support the development of Udacity’s content platform by contributing to the planning and execution of product features that empower content teams.
• Work on AI-powered enhancements to improve author workflows—such as generating slides, summarizing transcripts, and creating content snippets using generative AI tools.
• Collaborate closely with curriculum designers, content authors, engineers, and AI teams to help build and refine user-friendly tools that increase efficiency and content quality.
• Explore new content formats and assist in prototyping interactive learning experiences that help learners achieve better outcomes.
• Track and report key platform metrics, like how long it takes to publish content, how often materials get reused, and how authors rate their experience with the tools.
• Translate feedback and product goals into clear requirements, working with engineering to ensure smooth implementation.
• Conduct user research and usability testing with internal stakeholders to understand their needs and help improve the content creation experience.

What We Value

Required:

• 3+ years of product management experience, ideally in platform or internal tooling roles.
• Strong communication skills - ability turn ambiguity into clarity, influence without authority, and challenge the status quo in a way that feels collaborative
• Strong technical background with experience building software products - should feel comfortable talking shop with engineers
• Demonstrated ability to work cross-functionally with design, engineering, data and program management teams.
• Data-driven mindset - comfortable with analytics, experiment design, and KPIs.
• Thrives in a fast-paced, high-impact environment with a strong sense of ownership.

Nice-to-have:

• Strong foundational understanding of Generative AI and experience developing AI products/features
• Proven track record of building successful tools or services used by internal teams (CMS, LMS, content platforms, authoring tools a bonus).
• Experience working in education, learning tech, or enterprise B2B platforms is a big advantage.
• Experience embedding or collaborating on AI-powered authoring or productivity tools is a bonus.