📍Dublin, Ireland | 💰€ competitive salary, share options + Benefits | Hear from the team ✨

⭐ Our Risk team

We are looking for a Senior Manager, Technology and Operational Risk in the second line of defence to provide independent oversight, challenge and advisory support on the effectiveness of our operational, technology, and outsourcing risk management practices across the EU. 

You will be a key member of the second line risk management team and work closely with senior stakeholders across the first line, technology, operational resilience, and Third Party Risk\Outsourcing to ensure risks are proactively identified, assessed, monitored, and managed in line with Monzo's risk management framework and appetite.

This role requires a proactive and strategic mindset, strong technology and Third Party risk management expertise, and a deep understanding of operational resilience and digital banking operations. 

This role reports to the Director of Operational Risk, Monzo Europe.

 🔑 You’ll play a key role by...

• Acting as the second line subject matter expert for operational risk, technology (ICT and security risk (including cyber)), and third-party/outsourcing risk.
• Providing effective oversight and challenge of first line risk and control self-assessments (RCSA), incident management and reporting, issue remediation and risk mitigation processes.
• Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure and outsourced service providers.
• Providing second line input into our technology and security strategies, business continuity planning, and third-party risk processes.
• Supporting the ongoing development and maintenance of our Operational Risk Management Framework (ORMF), policies, standards and associated ICT,  Security and Third Party Risk Management policies and risk appetite metrics.
• Conducting second line assurance reviews and risk deep dives into critical operational and technology areas, providing actionable recommendations and insights.
• Overseeing the implementation of the digital operational resilience act (DORA) in the EU and ensuring compliance with applicable local regulatory standards.
• Preparing operational, technology and third party risk reports and providing updates to relevant governance forums, including risk committees and senior management.

 🤩 We’d love to hear from you if…

• You have 8+ years’ experience in operational risk, technology risk or related roles in financial services, ideally within a digital or challenger bank, or a pan-European firm. 
• You have a deep knowledge of risk management practices, regulatory expectations, and industry standards related to operational risk, technology, operational resilience and outsourcing risk. (e.g. EBA Guidelines on ICT & Security Risk Management, EBA Guidelines on outsourcing arrangements, DORA, Central Bank of Ireland Guidance on Operational Resilience, General Data Protection Regulation (GDPR), Payment Service Directive (PSD2/PSD3)).
• You have a strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations and data management.
• You have experience in evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments.
• You are an ambitious risk professional ready to leave the constraints of legacy firms behind. This role places you at the cutting edge of technology and operational risk, challenging you to define the governance needed for our next-generation platforms.
• You have strong analytical, problem-solving and project management skills.
• You have excellent stakeholder management and communication skills, with the ability to influence senior leadership. 
• You have a proven ability to navigate complex stakeholder landscapes such as working with regulators/managing regulatory engagements.

🙌 What’s in it for you

💰A competitive compensation package, composed of a base salary ➕ share options.

📍This role will be based in a Dublin office, however you will be expected to travel to Monzo’s head offices in London from time to time.

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

🏝Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays).

📚€1,200 learning budget each year to use on books, training courses and conferences.

🏥Private healthcare scheme.

💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%.

💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling.

🌈 The application journey has 3 key steps

• Introductory call with with a member of the Talent Acquisition team
• Hiring Manager call
• x4 interviews testing technical and behavioural skills

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

#LI-MOS1